

Steve Miller1
ServiceNow Employee
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
01-26-2021
10:52 AM
In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:
- Background: Change Management
- Change Success Score (CSS) overview
- Good ways to use CSS
- What CSS values mean
- Getting started
- Behind the scenes: how CSS works
For more information, see:
- Product documentation: Change Success Score
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.
Subscribe to iTunes
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.