a customer ask about SNOW API | Status code was 429 and not [200]: HTTP Error 429: Too Many Requests

[Jaiti Mohammed]

Hello I have a question about API ;

i customer ask me about the issue of too many requests ;

and i want to know if Can we allow our API users (known in the system) to have a bigger limit ?

Thanks

[Saurabh Gupta]

Hi,
Can you check below-
MID Server error "Too Many Requests with code: 429" - Support and Troubleshooting - Now Support Port...

[Dr Atul G- LNG]

Hi @Jaiti Mohammed 

Are you referring to ServiceNow for API , if yes, then please note its SN or ServiceNow but NOT SNOW.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635398

Resolution

To check whether the API_INT semaphores are exhausted:

1. In a browser window, navigate to <your_instance>.service-now.com/stats.do.

2. Search for API_INT.

3. Check that there are no available semaphores and the queue depth equals the max queue depth.

   An exhausted API_INT resembles the following example.

[Jaiti Mohammed]

you just copied @Saurabh Gupta  Saurabh Gupta's answers, you didn't add any new thanks

@Dr Atul G- LNG 

[Dr Atul G- LNG]

Hi @Jaiti Mohammed 

I am sad that you feel this, I copied it. It's a community where everyone tries their best to sort and help others. I would be happy if you mark @Saurabh Gupta  answer as solution, as you feel I copied.