Ability to Hide the third tab Summary option on the SC Order Guide widget
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12-28-2018 09:39 AM
Hello! I am working on a custom workflow, order guide that involves allowing users to book travel and items through a travel coordinator through ServiceNOW. We decided to use an order guide to fulfill this request. Unfortunately, the prices of these items aren't exactly known until a quote is provided so the Summary tab is a bit confusing for users. Is there a way to hide this third screen on the widget?
Looking for users to have option to simply Order NOW from the Add options screen
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12-30-2018 07:30 PM
Hi,
Unfortunately, your screenshots did not come through. You also aren't specifying if this is in the back-end UI or Service Portal.
To alter what you see on the order guide and summary type pages, you'd want to look at modifying the setting in the Service Catalog > Maintain Cart Layouts:
You'd want to look at the Item Ordering Widget (Order Guide) as well as the Cart Preview Screen (Two Step).
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01-02-2019 10:57 AM
I think this is the right track @Allen. Sorry looks like the images didn't render correctly. I've added them back if that helps. Basically I'd like to skip the Summary altogether if possible

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01-02-2019 11:49 AM
Hi,
Unfortunately, I think you'd then have to edit the Order Guide widget to remove the summary step as that's hardcoded and a current built-in feature.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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01-02-2019 11:56 AM