Ability to Hide the third tab Summary option on the SC Order Guide widget

[Bryan Abernathy]

Hello! I am working on a custom workflow, order guide that involves allowing users to book travel and items through a travel coordinator through ServiceNOW. We decided to use an order guide to fulfill this request. Unfortunately, the prices of these items aren't exactly known until a quote is provided so the Summary tab is a bit confusing for users. Is there a way to hide this third screen on the widget?

Looking for users to have option to simply Order NOW from the Add options screen

[Allen Andreas]

Hi,

Unfortunately, your screenshots did not come through. You also aren't specifying if this is in the back-end UI or Service Portal.

To alter what you see on the order guide and summary type pages, you'd want to look at modifying the setting in the Service Catalog > Maintain Cart Layouts:

You'd want to look at the Item Ordering Widget (Order Guide) as well as the Cart Preview Screen (Two Step).

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Bryan Abernathy]

I think this is the right track @Allen. Sorry looks like the images didn't render correctly. I've added them back if that helps. Basically I'd like to skip the Summary altogether if possible

[Allen Andreas]

Hi,

Unfortunately, I think you'd then have to edit the Order Guide widget to remove the summary step as that's hardcoded and a current built-in feature.

[Bryan Abernathy]

That was my fear. As for hiding quantity, price and recurring and total on that summary screen though, that can be handled from the order guide cart layout? I've unselected these components on the Item Ordering Widget (Order Guide) and they still appear