Activity Collapse capability

kevinfrost471
Mega Expert

In Eureka we used to have the bility to collapse the Activity area for an incident so it only showed the first line of the activity you could then expand individual updates to the activity to see it.   This was really useful for incidents that have a lot of updates and emails received and notifications sent.     After Helsinki upgrade this option does not seem to exist.   I am imagining it is because of the rendering engine in Helsinki but could some one help me here?     Is there a system property to turn this back on?   Or does the newest version of Activity filter not support it?  

Thank you for any and all insight.

1 ACCEPTED SOLUTION

Deepa Srivastav
Kilo Sage

Check the last reply from Johnny



I recently submitted issue and they provided an update for implementation:


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This was a design change on the new UI made by our development team for UI16. As demand increased to return this feature on UI16, they decided to proceed with implementing the feature on the new UI as well. This is considered an enhancement request and it is pending implementation on our Jakarta platform version.


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Re: Activity - Missing collapse/expand (all activities)




Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


View solution in original post

2 REPLIES 2

Deepa Srivastav
Kilo Sage

Check the last reply from Johnny



I recently submitted issue and they provided an update for implementation:


----------------------------------------------------------------------------------------------------------------------------------


This was a design change on the new UI made by our development team for UI16. As demand increased to return this feature on UI16, they decided to proceed with implementing the feature on the new UI as well. This is considered an enhancement request and it is pending implementation on our Jakarta platform version.


----------------------------------------------------------------------------------------------------------------------------------



Re: Activity - Missing collapse/expand (all activities)




Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


Well that answers that - glad to see the response to the demand.    



Kevin