Hello, guys! I’m currently experiencing an issue with ATF tests. I want to export an ATF test from one instance to another. The test covers a service catalog item and includes the following test steps:Open a Catalog ItemVariable State ValidationSet V...
Hi SNow Community,I'm having trouble modifying the playbook form. I can change the title, but I can't seem to edit the description. I even tried recreating it from scratch, but that didn’t work either.Any assistance would be greatly appreciated!Here ...
Hi Team, Can some help me with below requirement step by step. I need to submit a catalog item once i receive an email and auto assigned to group service desk level 1 as a default group.
Hi @David and @Dan Bruhn , None of my post getting approved, i am trying since couple of day. I come to know that you can help to get it approved. Please do the needful. Regards,Amit
Looking for a way to find out which service accounts created for integration are being used for Event Management - Is there a way to discover which service accounts are being directly used by Event Management (or any other module, but need to sepa...
Have a catalog item that accepts a spreadsheet as an attachment containing a list of CIs to decommission. Built a flow that automates the running of the data source (attachment), import set and transformation map to add each row as a related Impacted...
Hi there, recently, I was looking into custom buttons on related lists in Workspaces.As describe here, creating a custom button usually requires several steps which can be summarized as follows:Creating a button as a declarative action (DA)Defining a...
Hello Community, I am going to implement CSM module for my client, i want to know which all plugin need to be installed to implement CSM module.
Hi, I was trying to print counter of numbers in a table using JSP code in servicenow. However, the counter is not working as excepted, its throwing null values. Please find my script below and correct me.Thanks in advance!----------------------------...
Hi guys,I will be really glad if you help me with my case.I edited the header of my Service Portal and now in the menu there is a custom tab (dropdown) which shows some information stored in the platform.I also have a form on one of my pages which ca...
We recently installed the Data Normalization Services plug-in, and now we are confused how to create a new company. If I add a company directly to the core_company table, it defaults to Normalized=false and the field is read-only. If I create the com...
Please find the changes i made to the widget to customize the portal. something seems to be broken in my codeI am writing a select function to filter catalogues on basis on alphabetical order and popularity and favourites. server side:(function() {v...
Hello, I am trying to adjust filter the users specifically for the Activity Stream @mention Feature on Workspace. I need to filter users by the next query: sys_class_name=sys_user^active=true. I have found resolution, which is working fine for Classi...
Hello,we are importing users from our LDAP / Active Directory into our ServiceNow instance. Unfortunately we also need to import external, admin and other non-employee-users (to allow Service Requests, CI assignments, orchestration, etc.). Moreover, ...
