AD password reset in flow designer
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11-16-2022 03:08 AM
Hello Community.
I am trying to automate ad password reset from the servicenow.
I have placed a mid server in the windows server where I installed the domain controller and AD.
Now the connection is fine, I tested adding users in the group.
And I also configured Microsoft AD spoke .
Now when I am choosing the Reset AD user password spoke in flow designer it is saying password field is empty.
Please help me to solve this automation.

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01-16-2023 12:37 AM
Hello @PriNow ,
As per the doc, recommendation is to have MID and DC on different servers.
Could you check/share the screenshot from execution context showing password value being passed but still erroring out and also verify there is value in the record from where it is being referenced
Thank you,
Manish
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10-17-2023 02:42 AM
Have you tried exploring Password Reset (https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/administer/login/concept... / https://www.youtube.com/watch?v=qPOgRy1eGPk)
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06-23-2025 06:21 AM
Hi @PriNow, I have similar kind of requirement
Did you find the solution for this thread???

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06-23-2025 06:33 AM
@Admin7267 - Have you had a chance to look at the Password Reset app?
https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/login/reference/...
Alternatively, you can create catalogue for password reset and when the requestor submits the request, trigger a flow to reset the password and also send the email to the user fetching the details from sys user table.