AD password reset in flow designer

PriNow
Giga Guru
Giga Guru

Hello Community.

I am trying to automate ad password reset from the servicenow.

 

I have placed a mid server in the windows server where I installed the domain controller and AD.

Now the connection is fine, I tested adding users in the group.

And I also configured Microsoft AD spoke .

Now when I am choosing the Reset AD user password spoke in flow designer it is saying password field is empty.

 

Please help me to solve this automation.

4 REPLIES 4

Manish Kothari
ServiceNow Employee
ServiceNow Employee

Hello @PriNow ,

 

As per the doc, recommendation is to have MID and DC on different servers.
Could you check/share the screenshot from execution context showing password value being passed but still erroring out and also verify there is value in the record from where it is being referenced

 

Thank you,

Manish

Admin7267
Tera Guru

Hi @PriNow, I have similar kind of requirement 

https://www.servicenow.com/community/developer-forum/need-help-in-password-reset-automation/m-p/3297...

Did you find the solution for this thread???

Manish Kothari
ServiceNow Employee
ServiceNow Employee

@Admin7267 - Have you had a chance to look at the Password Reset app? 
https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/login/reference/...

 

Alternatively, you can create catalogue for password reset and when the requestor submits the request, trigger a flow to reset the password and also send the email to the user fetching the details from sys user table.