add message to interceptors

[Gary Larsen]

looking for a way change manager can add a message during a change freeze to the interceptor

[sachin_namjoshi]

Check below solution

https://community.servicenow.com/community?id=community_question&sys_id=87aef79cdbd4e3c42be0a851ca961971

Regards,

Sachin

[Gary Larsen]

we are looking for something that would be a reminder that we are in a change freeze and only ECR can be used. They do not use conflict or blackout  so I need  some kind of message or better yet a way to remove links to standard and normal without needing admin access preferred.

something link this would suffice 

[sachin_namjoshi · Accepted solution]

you can deactivate intended interceptors during change freeze windows and turn them back on after change freeze is over.

Also, for your message for ECR, you can just have 1 ECR interceptor active.

Regards,

Sachin

[Jeffrey Siegel]

I wanted the same functionality, i was able to accomplish this, by setting up an Interceptor answer as type Multiple Choice, with no choices setup on the related list. it shows the text and nothing else.  the User Prompt field also accepts HTML for formatting.