Adding a field like work notes on a knowledge article draft the approver can comment on OOTB?

Cristian Hernan
Tera Contributor

‎09-09-2022 11:40 AM

Hello! I was just wondering if there was a way to essentially create a work notes/comments section for a knowledge article in the draft state OOTB. It would be filled by the approver to leave feedback on the article/publisher to respond to that feedback or add internal notes to. Let me know what other info you may need. Thank you.

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Uncle Rob
Kilo Patron

‎09-09-2022 12:25 PM

There's no such field OOB, but its not difficult to create.

Here's a video I created showing all the different kinds of journal fields you can create.