Hi there,
After importing our end user knowledge base into our Test environment, the articles are now un-editable for some reason. These artcles were exported from our Test environment, and then we refreshed our Test from Prod. I then imported the xml file. We are getting an error: "An updated version of this article is available" message, when the article is actually the latest version.
Do you have ideas on what might be going on here, and how we can work around this problem?
Thanks!
Hi Krishna,
The checkout option is unavailable on these imported articles.
