instance_id in stats.do
Hi, Which table holds the information about 'instance_id', which we see when we browse 'stats.do' or 'xmlstats.do'? Thanks
Forum Posts
Does ServiceNow intend to allow background scripts to run in run Background Scripts in the Scope of an installed application (e.g. Human Resources: Core)?
As of the moment, Background scripts do not support running a script in the scope of an installed application (e.g. Human Resources: Core).Does ServiceNow have any plans to change this?Background scripts is a great way to develop a script without cre...
Resolved! Requested_For Variables Request/Requested Item
Requested_For Variables Request/Requested ItemHI Community! Need some advise and a little help. In Fuji release I am trying to sync the REQ & RITM requested_for variable from a variable set and for some reason its not working - Any ideas, Help is app...
email mail script to direct users to Portal/Instance depending if have role
Hi I'm attempting to put together a mail script for a request notification which directs the user either to the Service Portal if they have no role and if they have an itil role directs the user to my tickets I've started putting together the follow...
Microsoft AD Spoke Question - Does the Host have to be a Domain Controller?
Host Enter the fully qualified domain name of the target host where Microsoft Active Directory is installed. For example, ..com. is specified in the instruction when I do this but not promote to domain controller it does not allow connection.
How to hide/show ui action button based on modules which is linked to the same table
Hi, I want to show /hide ui actions that I have created based on modules. I have created table with name request , and with modules my request, assigned to me. So here I want to show by buttons in the my request module and to hide it in assigned t...
how to send a survey email notification and get the response from the recipient?
Hi, We have a requirement where we need to send an email notification which contains a survey .once the user provides any response we need to get that response. for the reference I have provided an example survey format. please provide any solution ...
REST API SetQueryParameter with specific order, instead of random
Hi This is regarding the REST API outbound call. I need to send Query Parameter in specific order/position 1. dql 2. items-per-page 3. Page. Third party wanted in the specific order like above. but when we are sending below query it is going as ...
Resolved! How to set/pass values from checkbox field in portal
Hello, I am working on a portal widget. What I need to do is send data from the HTML to Client to Server Script from a checkbox selection. It is not a complex widget, but I do not know how to work with checkboxes. Having the toggle work real time wou...
Resolved! Inactivity monitor isn't triggering the event "task.inactivity " when configured on the Task table
I have created an inactivity monitor on the task table as shown in the below screenshot : I have configured a notification when the event task.inactivity is being fired. However, I cannot find the corresponding event in the event queue. Can anyone...
Prevent wrapping of text in List View - Force single line of text per row in List View
See how rows 1 and 3 are behaving nicely? And how row 2 has gone rogue and is taking up 6 vertical lines of text? How do I stop this from happening? I want for all of my rows to be the same vertical height, like in Excel when "Wrap Text" is turned O...
Hiding Fields from the OOB Filter on Widget
Hello Community, We are using OOB filter solution for data table widget on service portal. We want to show only a few fields to be available for the filter criteria. Currently it shows all the table fields. Is there a way to show only the desired fie...
Zboot and reimplementation process
Hi, we currently have 3 instances, dev, qa and prod and are in the process of zbooting the qa instance and reimplementing SN. I'd like to get some ideas for the go live strategy. Do we request/purchase a new instance to be the future prod, move updat...
Resolved! Is it possible to identify who made changes to a form layout?
On our production instance a field on the incident form which was not previiously visible (although used 'in the background' by scripts etc) has mysteriusly "appeared". I looked at the form layout for the same form on our development and test ins...
Resolved! Error: Can't predict {"ERROR": "Unable to predict"}
Hi Everyone, I have a catalog item that uses flow. When I am trying to close the Catalog Task (I have a Create Catalog Task from Flow) I'm having an error that says: Can't predict {"ERROR": "Unable to predict"}. Does someone know what's causing this ...
