Agent Workspace header how to get field from hr task table

[dagarson]

Hello I am trying to configure the header of a workspace to include a field from the hr task table

I see that the configuration of the workspace is set to task which I dont want to change because this should only apply when it is a hr task ticket displayed

Does anyone know if its possible to pull a secondary value of a HR Task field not a Task field?

Any assistance would be helpful thank you.

[Mohith Devatte · Accepted solution]

hello @dagarson ,

you can do this with form header settings. check below on how to do it 

1) navigate to workspace form headers and OPEN YOUR TABLE RECORD AND YOU CAN SEE THE SECONDARY VALUES RELATED LIST LIKE BELOW SCREENSHOT 

PLEASE MARK MY ANSWER CORRECT IF IT HELPS YOU

[Mohith Devatte]

@dagarson any follow up required ?

if it worked please mark the answer correct and close the thread so that this will be helpful for other users with same query