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Agent Workspace Issue

Michael94
Tera Contributor

Hello,

I'm trying to create a UI action that export an HR case record in both the case form in the native UI and Agent Workspace. The UI action works correctly in the native UI but does not function properly in Agent Workspace. 

 

 

20 REPLIES 20

@Michael94 

the view which gets rendered in workspace does it have HR Service field in form?

If yes then your GlideAjax should work fine.

Also try the latest code I shared

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader