Agent Workspace Issue
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02-14-2025 02:28 PM - edited 02-19-2025 02:44 PM
Hello,
I'm trying to create a UI action that export an HR case record in both the case form in the native UI and Agent Workspace. The UI action works correctly in the native UI but does not function properly in Agent Workspace.
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02-18-2025 09:32 PM
the view which gets rendered in workspace does it have HR Service field in form?
If yes then your GlideAjax should work fine.
Also try the latest code I shared
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader