Appointment Booking - blocking off time

aaron_anderson
Tera Expert

‎05-12-2022 07:29 AM

We have appointment booking set up where we have 3 hours of time slots a day our customers can go in and request an appointment.

Is there a quick and easy way to block off time? Let's say it's Monday and we know on Friday we have a company meeting for 2 hours during our regular time frame that customers could book an appointment. How can we proactively go in and make sure customers can't select those time slots on Friday?

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SumanthDosapati
Mega Sage
Mega Sage

‎05-12-2022 07:40 AM

Hi Aaron,

Where are you trying to implement this? In a catalog item with date and slot as variables?

And where are you defining the rules? For example you said friday is a meeting. How do system know there is meeting on friday. Are you getting that data from any table.

 

Regards,

Sumanth

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Eric Therrien
Tera Expert

‎06-02-2023 05:07 AM

What I did today for a similar requirement is that I added the blocked period as a Schedule Entry to the Holiday Schedule that I created specifically for the Appointment Booking Service Configuration.

 

I needed to block 2 weeks of time, so I went with full day, but you could go more granular.

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