Article not asking reason for marking not helful

[MK-p]

Article is marked as not helpful, but system is not asking to provide reason.

[Runjay Patel · Accepted solution]

Hi @MK-p ,

You need to update below sys property=true then it will ask the pop up to provide the reason.

glide.knowman.feedback.enable_actionable_feedback_for_helpful

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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