ATF is failing on Tests with 2 created users

Community Alums
Not applicable

Hey there!

We have been working with ATF for a while now and loving the feature. Since we were able to quickly test for upgrades and releases, it saves us allot of time. 

However, right now (since a week) we are facing a weird issue we never came accross before. While creating users in a test, always the 2nd one we want to created fails to be added to a group or get roles. This way we can't continue with the test.

We have checked allot (permissions, changes in update sets etc) but we could not find the cause of this. Anyone else has experienced something similar or know the answer to our burning question? 

Thanks in advance!

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

So during user creation you are giving groups and roles but you are saying that user is not being added to group and not given that role so unable to proceed.

Did this issue come after the upgrade only?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hey Ankur,

Thank you for your reply, 

You are correct on, see screenshot:

find_real_file.png

We have not upgraded to paris yet. This issue occurs on our Test environment and wasnt present on monday but it was yesterday and today. I have checked possible deployments of update sets on this environment but there arent any.

Hi,

after saving the cmdb_ci_service record which user you are trying to create?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hello,

I am trying to create a user that is able to read the cmdb_ci_service item that is created.