ATF opening a record created by clicking UI action.

[Srikanth Menava]

Hello SNC,

 In to the story, I created an INC and on the incident i am clicking on UI-Action 'create outage' which has to create an outage record in cmdb_ci_outage. My test is running fine untill this step but the I am not able to open the record, I am getting the following error.

FAILURE: Failed to open the 'cmdb_ci_outage' form with id '371745b68762e550c540c916cebb35a4'
Table 'cmdb_ci_outage' does not have a record with id '371745b68762e550c540c916cebb35a4'

below(attached)is the test result,

has anyone faced it, FYI, I build other steps and same approach worked for othr and not for this, can anyone tell why?

[Ankur Bawiskar]

@Srikanth Menava 

Please use record query step first on cmdb_ci_outage table with filter condition as Task number = Output of Submit a Form step

Then use Open an existing record step and set Record as the output of Record query step

something like this

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Srikanth Menava]

Thanks for the response @Ankur Bawiskar 

tried it but the test failed.

failed at following step 

[Ankur Bawiskar]

@Srikanth Menava 

try to give some timeout for Record query step which checks outage table

Give timeout of 10-15 seconds and then check.

[Srikanth Menava]

@Ankur Bawiskar 

The time out was added earlier but I didn't have that row on the list.

additionally, In the run script step I wrote the below piece of code.

But it didn't worked so I made it false.

var secondsValue = 90;
var seconds = parseInt(secondsValue, 10) * 1000;
var start = parseInt(new Date().getTime()) + seconds;
while(start>parseInt(new Date().getTime())){

[Ankur Bawiskar]

@Srikanth Menava 

does that user have read access to outage table? if not then it will throw error