Blank page after submitting service catalog

josephtucker
Giga Contributor

Upon submitting a service catalog item, I'm getting a blank page with no results. Other users in the system (Dev environment) have been able to submit without any issue.

Upon opening the browser's console I see this message: "Unloaded table does not match current table".

The current version we have is Geneva.

5 REPLIES 5

rohantyagi
ServiceNow Employee
ServiceNow Employee

Joseph, I will recommend checking the following:


1. Check if there is an ACL, if there is any difference in access to other users and your user


2. If there is any client script that might be causing this


Hi Rohan,



Thanks, I've checked various scripts (client scripts included) as well as any ACLs. This issue seems to have only started today as this was working fine yesterday. I haven't seen anything obvious that had been changed to cause this.


clear the cache and try.


<servicenow instance url>/cache.do


Still no luck