Agent Workspace Issue
Hello,I'm trying to create a UI action that export an HR case record in both the case form in the native UI and Agent Workspace. The UI action works correctly in the native UI but does not function properly in Agent Workspace.
Forum Posts
Resolved! Getting the Sys ID of an attachment to a record producer
Greetings! I have a use case where we need to update the parent case of a lifecycle event with a record producer. To prevent creating a new record, I have started the RP script with current.setAbortAction(true) The record producer requires some atta...
KB articles - Can I have a list not indent to the right?
By default, all lists indent to the right. This isn't great if I'm creating a FAQ document or a guideline. Can I have the list align to the left like a regular text?
How to Create Time only Field with AM and PM Selection
I need to be able to create a Time field with AM and PM selections similar to this:How can I achieve this?
Update an excel file available within ServiceNow
Hi Experts! I have a requirement where i need to to a glide record to query the records, then I need to update an excel template stored in the sys_attachment table and further attach it to a service request. Can I get some direction on the best way t...
How do I apply a form template to a form on load?
Hi all, I have a saved template called Story Template. I want that template to be applied every time the story form loads. How do I script it? I tried UI Policy script. Description is empty AND Acceptance Criteria is empty g_form.applyTempl...
Resolved! Project and Sub Project assignment issue
I am getting this error when trying to add a project as a sub project of another on the platform. " PRJxxx can not be the New parent of PRJxxxx". I am unable to determine what is causing this issue, any possible guidance on it.
Agile Team - Module
We have recently joined the ServiceNow platform. In looking at subscriptions in our environment I see something named Agile Team - Module Product Code PROD12492 but I'm not finding much about what this actually is. We have some Business Stakeholder...
Need to update Standard Article Template
I want to update the Standard Article Template for selected Knowledge Bases.Update I need to do is to the Article Body HTML formatter to define custom instructions to the user creating the article.Kindly assist me on this.Regards
Copy query from data visualization
Is there a way to copy the query from a data visualization to use for the simple list widget?
autoupdate?
Hi everyone! Does anyone know how to set all aplications of the store to auto update itself? And also, I want to print records of a table to send themselves to an email through a scheduled job can anyone help me with that?Thanks!
Resolved! Filter navigator, Home / End button on keyboard
Not sure if this is a ServiceNow issue or a Browser issue in Chrome? But I only see this in ServiceNow. But I have two different accounts in Chrome but using the Home and End button in filter navigator works different and I can't find out what is cau...
How to have reference type input(User record) through GlideModal popup in servicenow UI action?
Hi,I need to have the user record selected by the agent on the sc_task table. For this i want to have a UI action that would open a pop up and the needed user can be selected from there.I want to use the GlideModal API for it, but I can't get any ref...
Flow stages in configurable workspace form
Hello, Is it possible to add flow stages in a form of Configurable workspace? (In the ribbon for example).Something like that for example: Regards,Yassine
Learn ServiceNow Scripting
Hi Experts, I wish to learn javascript which is used for ServiceNow Scripting from scratch. Can anyone please guide me with some basic courses in udemy or any other platforms. Regards,Sofiya