when i login home page is coming as landing page, when i navigate to another table and click on the servicenow icon its not showing a home page, it is showing some dashboard or something for everyone . otherwise showing some random dashboard.
This just started happening after we upgraded to Orlando. Steps to reproduce on our instance; 1. Elevate admin security. 2. Add user to admin group. 3. Save Error immediately pops up "User is not authorized to perform this action". This however does ...
We are calling the UI page 'HR Suspend Dialog' from the UI actions Suspend (HR case) and Suspend case (HR task) with below code: The page is displayed as expected but the OK and Cancel buttons are not functioning. Nothing happens after we click on...
Hello Folks! Hopefully i can pick your mind on the issue i am running while trying to execute client script onChange.Here is my usecase:I have following fields:- quantity (int)- price_unit (price)- total (price) My goal is to run following formula to...
Hello, inside the old workflow editor there was a function that enabled you to display Variables from the Task Form on the Catalog Task form I am trying to figure out the same capability using flow designer as i have developed a series of workflo...
I know I am! Vote up my idea! https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=25d796cd475cae9048cb2920326d436d&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests
can anyone say how to revert back the view of activity filter, Native form of activity section is changed in all table
Hi All, When we ran a Health scan in our prod instance, there is a recommendation from servicenow to have the system property "glide.soap.max_redirects" and set it to default value - 20. This property specifies the maximum number of redirects the ser...
I have a workflow that is creating tasks and one of the variables in the task keeps being set to something associated with the caller but we can't figure out how to stopt that so we are trying to make an update to the task after the workflow creates ...
I have aNon-prod instance, wanted to test inbound email actions. I enable the inbound email actions(email properties) to TRUE. and used ServiceDesk Test (servicedesk.test@campany_name).But when I send the email, The outlook rejected it."Your email co...
We are currently working on a Knowledge management project and reviewing how agents can effectively access SOPs documented in KB articles and attach them to the incident, catalog task, or case via Agent assist in Service Operation workspace or HR Con...
Hello - I started to receive emails from users saying their approvals/rejects for specific requests are not being processed via email. They get a bounce back that says: The approval for "Requested Item: RITM0012305" failed because the approval respon...
I'm explorering the posibilities to use the integration HUB to automate some of our servicedesk tasks. One of the most used tasks in service requests is adding a user to a group in Entra ID. The Entra ID spoke makes it easy to automate. But, we serve...
