Hi,We have created a custom field 'total time' duration field. When incident state is resolved we want to populate that field with business duration field which is already present on incident table. I created business rule and onsbmit client script a...
I have one report that added directly on portal page but it showing List chart is not supported in Service Portal widgets. Please use Simple List widget instead.
Hi ALL, i want to update caller's email and department name in short description when ever a incident record created on snow. can any one help me with that? Thanks,
I am getting this error "Your flow cannot be found. Flow sys_id:An" after migration of my changes from dev to qa.I have already tried to re-captured the floe and pushed to qa and reverted to previous version but it didnt work out.
There is a variable on service catalog that is targeting to location [cmn_location] table, so If requested for changes location changes too depending on requested for, so if requested for belongs from USA country and his location is "Mesa" then a sel...
I have enabled the confluence search connector plugin and spoke set up has been done. but I am not understanding how to index the source as confluence is external. I would like to know how search connector works
Hi, I have a requirement that we need to export the report attachments to mid server.We use Export set for some tables but the reports are more complex and we cannot use Export set functionality.Do you know any solution fo achieve it? Thank you in ad...
I want to fetch the email of the user i select in the requested for field. How to do this?
i am passing value from client side to ui page like below. var gdw = new GlideDialogWindow('ui page'); gdw.setSize(750, 300); gdw.setPreference('abc',g_form.getValue('abc')); // abc is choice value gdw.setPreference(...
We have custom table with "orders" when we set a status field to complete users in certain groups do not have read access to the table. However, we would like for them to attach files. Any ideas?
Hi all! I'm looking for a way to check if a variable is read-only on client side. Any idea how that can be done? Thanks!
HiAlthough i have created labour rate card but while creating resource plan it is defaulting to 50$.
Hello, I have been going over all this on the user side and I can not find a view to see all the users past incidents and requested items.
Hello Can someone please verify the field in the financial area is that a roll up of all contracts in all states or just active?thanks
In the sys_user table, each manager has an Azure AD Object ID. I want to use this Object ID in a business rule to update the Direct Manager and Manager Level 1 fields with the appropriate names. All the necessary data is in the sys_user table. How ca...