Blank page after submitting service catalog
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‎08-26-2016 09:37 AM
Upon submitting a service catalog item, I'm getting a blank page with no results. Other users in the system (Dev environment) have been able to submit without any issue.
Upon opening the browser's console I see this message: "Unloaded table does not match current table".
The current version we have is Geneva.
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‎08-26-2016 10:54 AM
Joseph, I will recommend checking the following:
1. Check if there is an ACL, if there is any difference in access to other users and your user
2. If there is any client script that might be causing this
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‎08-26-2016 10:56 AM
Hi Rohan,
Thanks, I've checked various scripts (client scripts included) as well as any ACLs. This issue seems to have only started today as this was working fine yesterday. I haven't seen anything obvious that had been changed to cause this.
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‎08-26-2016 11:34 AM
clear the cache and try.
<servicenow instance url>/cache.do
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‎08-26-2016 12:58 PM
Still no luck