Can I restore a backup of one instance to another?

Dave59
Kilo Contributor

Probably  silly question, but we have cloned a heavily changed Dev environment over to Live. All is great, but we would like to now bring online a backup of the old Live into the Dev instance.

Has anyone done this and is there any things we need to look out for?

 

Many thanks,

Dave

8 REPLIES 8

VaishaliB
Tera Contributor

Hello Everyone,

 

Can someone help me and confirm if backup between two different version is possible for SNOW instance?

ie rollback from Yokohama to Washington patch via backup restore? 

 

Regards,

Vaishali

Hi @VaishaliB 

First, it's not SNOW; it's SN or ServiceNow.

Regarding backup and restore, it's better to log a ServiceNow support case, and the team will guide you through the process.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hello Atul,

 

Thank you for your quick response.

I have already raised case with Service Now support team but its not yet assigned and i am still awaiting cofirmation from support team. 

 

As I saw this thread, I posted the question. 🙂 

 

Regards,

Vaishali

Team might take time @VaishaliB 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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