Can not inactive Scheduled Data Import in ServiceNow.

[CHEN CHEN2]

Hello,

I have created 2 same scheduled data import by mistakeas below.

And I want to change the active to false for run Daily but I can not update any field and will show the following error. (Also can not delete the record)

Does any one know how I can update the record to false or delete the schedule data import record? 

【Change the active to false from true error】

【Delete Error】

Thank you.

[Saurabh Gupta]

Hi,
You should check if there is any business rule present in your instance that is aborting the action.

[CHEN CHEN2]

Hello Saurabh,

Thank you for your confirmation.

I have checked the business rule as below but looks don't have aborting action in the scheduled data import table.

Thank you

[Saurabh Gupta]

can you please search within script that contains "abort".

[jaheerhattiwale]

@CHEN CHEN2 There might be progress worker associated with the scheduled import job. First cancel it and then try to deactivate it.

Navigate to "System Import Sets > Advanced > Progress"

1. Open the Progress Worker that you must cancel.
2. Click the Cancel job related link.

Please mark as correct answer if this solves your issue.