Can not inactive Scheduled Data Import in ServiceNow.

[CHEN CHEN2]

Hello,

I have created 2 same scheduled data import by mistakeas below.

And I want to change the active to false for run Daily but I can not update any field and will show the following error. (Also can not delete the record)

Does any one know how I can update the record to false or delete the schedule data import record? 

【Change the active to false from true error】

【Delete Error】

Thank you.

[jaheerhattiwale]

@CHEN CHEN2 oh ok. try to deactivate the associated data source first and then scheduled import 

[CHEN CHEN2]

Hello @jaheerhattiwale 

Thank you for your reply.

could you please tell me how to deactivate the data source? because I can't find deactivate field in the Data Sources table and I don't want to delete the data source record.

Thank you

[jaheerhattiwale]

@CHEN CHEN2 Yea I think there is no way to deactivate data sources.

Can you try to empty data source field on scheduled import. is allowing ?

Please check that.

If scheduled import is delinked with data source then you can try deactivating scheduled import.

[CHEN CHEN2]

Hello @jaheerhattiwale ,

Thank you for your reply.

I have try it but seems I can't update any filed and show the same error "Invalid update".

I have no idea.

Thank you 

[jaheerhattiwale]

@CHEN CHEN2 Seems like some other issue. So its better to raise a HI ticket and get help of ServiceNow.