Can't figure out how to pass the text from a dialog box into the sysapproval comments box?

evaoconnell · ‎10-23-2015

Hi there

In order to Reject Approval from a Context Menu, I have created a ui action which then calls a ui page (with client script included) and displays a dialog box, however when I click 'Ok' on the dialog box I'd like the text that was entered into the dialog box to copy into the comments box in the approval form. Can't figure out how to do this? Ideas welcome 🙂

Kalaiarasan Pus · ‎10-28-2015

UI action script: (Just add the line in bold)

function popupRejectApproval() {

var gdw = new GlideDialogWindow('reject_request');

gdw.setTitle('Reject this Request');

gdw.setPreference("selectedRecord",rowSysId);

gdw.render();

}

UI page client script:

function validateComments() {

var selectedRecord = "${RP.getWindowProperties().get('selectedRecord')}";

var dialcoms = gel("dialog_comments").value;

var comments = trim(dialcoms);

if (comments == "") {

alert("Comments are mandatory for rejection");

return false;

}

var getApproverRecord = new GlideRecord('sysapproval_approver');

if(getApproverRecord.get(selectedRecord))

{

getApproverRecord.comments=comments;

getApproverRecord.state='rejected';

getApproverRecord.update();

}

GlideDialogWindow.get().destroy(); //Close the dialog window

}

Note: Change the querying part to a glideajax. Once the record is updated, redirect to the record you want else the screen will appear as static making you believe that the update has not happened.

View solution in original post

Kalaiarasan Pus · ‎11-02-2015

Nope. A sample record with the values of the above column.

evaoconnell · ‎11-02-2015

Ah sorry Kalai

The source table wasn't showing on the record I've added it to the record and can see it says none - I presume this should be either task or requested item

Kalaiarasan Pus · ‎11-02-2015

Yes. It should hold the value of table name associated with the approval. I think, that should work out of the box. Should be change request for you ??

Kalaiarasan Pus · ‎11-02-2015

No. Yeah. sc_req_item

evaoconnell · ‎11-02-2015

Thanks Kalai

I can see that the BR doesn't conflict when I select sc_req_item however the BR doesn't seem to run - ie. the other approvals should change to 'no longer required' when it runs?