can't patch to Australia Patch 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Hello,
I have my dev instance running patch2 and I am trying to deploy patch 3
Build name: Australia
Build date: 04-29-2026_2044
Build tag: glide-australia-02-11-2026__patch2-04-17-2026
I keep getting the Servicenow main page login to connect to the servicenow website when I click on Schedule upgrade. See attached screenshots.
- Labels:
-
Platform and Cloud Security
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
You can't upgrade from upgrade center. You need to request it through the developer site and there it's stated that you are already on the most current release. That means that your instance is on the most recent release available for PDIs.
The fact that the instance itself shows other releases, is because it doesn't check the developer site, but the actual available releases. PDIs simply aren't the same as Customer/Partner instances. The 'schedule upgrade' button is for 'normal' instances from where you need to go to NowSupport to request the upgrade.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark