Can we create a knowledge base NOT accessible to admins and ONLY accessible to a custom role?
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05-06-2024 08:51 PM
Can we create a knowledge base NOT accessible to admins and ONLY accessible to a custom role? The requirement is to create a secure knowledge base accessible only to a certain number of non-admin users.
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05-06-2024 09:03 PM
Hi @Taranjeet Singh this capability is known as a scoped knowledge base, it covers the requirement of hiding data from system administrators. Scoped knowledge bases (servicenow.com)