Cannot Install Plugins - "You must be part of global domain to install or update application packages."

[MGanon]

I can no longer install plugins. I now receive this error: " You must be part of global domain to install or update application packages." There is now a "Default" domain and my user is the only member. The OOB admin account still has access to plugins. Before I disassociate my user from the "Global" domain, I wanted to identify how it got there but I struggled to find the documentation.

Am I safe to disassociate my user from the "Default" domain?

[Jeff Currier]

I am not aware that anything has changed with default domains, but I could be wrong.  Is it possible you never had a default domain and recently someone made a domain the default and your user was then associated with that domain?  I would check the history of that domain record for clues.

As far as disassociating your user with that domain, I think we would need to know more about that domain and your history of transactions.  If you have no transactions in that domain, I don't see a problem, but you may want to look deeply into that and test in a sub-prod environment and/or raise a case on Hi to ask their opinion.

[MGanon]

This is my PDI so I am the only person to have modified it but the "Default" domain was created last month by the admin user that I don't use. A search of the plugins for the term "Domain" returned 5 plugins in both Orlando and New York. The Orlando has only the 2 "Field Service Management Demo Data" and "Have I Been Pwned for Security Operations" installed. None are installed in the New York instance.

Details for Default

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Created	2020-03-15 18:56:02 by admin
Last updated	2020-04-07 15:17:43 by admin
Update count	13 (0 audited)

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[NIkhil Chaurasi]

Hi MGanon,

You may face this error in plugin installation when you are using domain separated instance. So try on other instance which is not domain separated.

[Arshdeep Kaur1]

     Please log in to the instance as admin (Can also be any user id with the admin role).
⮑ Go to sys_user table and see the value for domain column, it should be null or global for installing an application.
⮑ If not, you will need to switch to global domain to enable install button. You can see that option on the top right side as a dropdown.
⮑ Please try to change it to Global and try once again with the installation of the application.