Cant we use Predictive Intelligence in PDI ?

[shaik_irfan]

Hi,

I am using Paris version instance, i am trying to Trian the incidents but i am getting Training request timed out ?

Which means we still dont have an option to build PI in personal instance ?

[shaik_irfan · Accepted solution]

Hi Nishu,

From Orlando you cannot use Predictive intelligence in PDI this can be tested only in sub-production instance.

[Mark Roethof]

Hmmm interesting. On my Paris PDI it works fine. So there should be an other reason?

Kind regards,
Mark

[shaik_irfan]

@Mark Roethof 

I Belive you did created and trianied in previous version so it is working, have you tried creating a new solutions and trained in paris version ?

I did refer to below article and it was also proven from HI team, please refer to @Lener Pacania response

https://community.servicenow.com/community?id=community_question&sys_id=86a04ff21b83dc10305fea89bd4bcb39

https://community.servicenow.com/community?id=community_question&sys_id=1350dee7db7fb700feb1a851ca96198c

[Mark Roethof]

Yes as mentioned, in my Paris PDI.

Kind regards,
Mark

[nishu6]

I am using Paris version of Servicenow Instance. I am trying to trained the Classification Solution Definition Based to short Description