CC in the Scheduled Email of Report

Lidi2115
Tera Contributor

Hi,

I'm trying to CC the scheduled reports as below:

https://community.servicenow.com/community?id=community_question&sys_id=
56434fe1dbd8dbc01dcaf3231f9619d1

https://community.servicenow.com/community?id=community_question&sys_id=
64194948dbafbc102454e6be1396191a

However, this error message appears:
"Email script render error: email script [ new_test ] does not exist"

Can someone help me?

Attached script
 
 
1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, your partial screenshots are not an ideal source of information, but based on the details provided this is probably because you have white_space in your mail-script reference, and similar behavior can be produced in a PDI by adding white-space as shown in your screenshot.

Try removing the white-space IE
${mail_script:new_test}

View solution in original post

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, your partial screenshots are not an ideal source of information, but based on the details provided this is probably because you have white_space in your mail-script reference, and similar behavior can be produced in a PDI by adding white-space as shown in your screenshot.

Try removing the white-space IE
${mail_script:new_test}