Certain Time Zones Missing from Profile Selector

Jon Collins2
Kilo Sage

Hi Folks, 

There appears to be a number of time zones missing from the the OOTB settings for time zone, where user's can select their time zone on their profile, in the portal.

 

JonCollins2_0-1680728354542.png

Places such as China and Mexico are missing. Why are some listed and others missing; is there a straight-forward way for us to add the missing ones? 

 

Thanks in advance.  

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, OOB there are a lot of TimeZones set to  'Inactive' = true in sys_choice table

I suspect that you just need to enable the additional TZ's that you want to use IE 'Inactive' = false

/sys_choice_list.do?sysparm_query=name%3Dsys_user%5Eelement%3Dtime_zone&sysparm_view=

View solution in original post

2 REPLIES 2

Tony Chatfield1
Kilo Patron

Hi, OOB there are a lot of TimeZones set to  'Inactive' = true in sys_choice table

I suspect that you just need to enable the additional TZ's that you want to use IE 'Inactive' = false

/sys_choice_list.do?sysparm_query=name%3Dsys_user%5Eelement%3Dtime_zone&sysparm_view=

Thanks Tony!