Change "Reply-to" field on Email Client Templates

[Felipe Vilela1]

Hello community! Have a nice 2022!

We are trying to change the "Reply-To" field on CLIENT notifications (the one that are sent through the Email function of the records).

We successfully changed the "From" on:

Email Client --> Email Client Templates 

 

But we are unable to find where to change the "Reply-to".

The platform always uses the SMTP configuration, but we don´t want that for this particular notifications on this custom table.

We want to put the same address that is being used on the "From" field.

¿Do you know what we should change in order to achieve this?

Thank in advance,

Felipe

[Allen Andreas · Accepted solution]

Hi,

Within the "Recipients" tab there's the "Reply to" field:

If it's not there, you may need to add it to the form.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Felipe Vilela1]

Thank you very much! It was so easy.... lost a lot of time on this

[apjohn2]

In case anyone else is looking for an answer to removing reply-to from the "More options" form header menu "Email" option, like I was, see KB0832276.

Don't forget to mark this helpful. I'm trying for Guru Lima or whatever nonsensical Community rank is above my current one. 😄