Character limit on multi line text variable

[wiltonr]

Does anyone know the character limit on the multi line text catalog variable?  

[munney]

Hey, not sure if this is still an issue, I was having the same issue today and was able to resolve this with the following onLoad catalog client script.

function onLoad() {

  //Type appropriate comment here, and begin script below

  var i = document.getElementById('element_id'); //variable name

  i.maxLength = '1050';

}

you can get the id by right clicking the variable in the form view, and choosing inspect and finding the id='IO ######################' text example below.

<textarea class="question_textarea_input cat_item_option" wrap="soft" id="IO:cfe90c11d57cd200585544e383220bc0" onchange="if (typeof(variableOnChange) == 'function') variableOnChange('IO:cfe90c11d57cd200585544e383220bc0')" name="IO:cfe90c11d57cd200585544e383220bc0" rows="5" maxlength="1050" style="height: 300px; overflow: hidden; word-wrap: break-word; resize: none;"></textarea>

Hope this helps!

[Vinya Jakkula]

Hi @munney 

Can you please help me onload if I mention this id not working.

[Luis Nunez]

function onLoad() {
   try {
   //Use the 'onkeyup' event to check the 'isMaxLength' function
   //Get the control
   var control = g_form.getControl('YourVariable');
   //Set its onkeyup method
   control.onkeyup = isMaxLength;
   } catch(ex) {
   alert("Exception1: " + ex);
   }
}


function isMaxLength(){
   try {
   //Max Length 123 Characters
   var mLength=123;

   var control = g_form.getControl('YourVariable');
   //Compare the length
   if (control.value.length >= mLength){
   g_form.hideErrorBox('YourVariable');
   try {
   // message shown
   g_form.showErrorBox('YourVariable', 'You have reached the maximum character limit for this field.');
   } catch(e) {
   //showerrorbox or showfieldMsg would trigger an error, that is the reason why we catch the error without doing anything.
   }
   control.value = control.value.substring(0, mLength);
   }
   else{
   // hide the error when below 123 Characters
   g_form.hideErrorBox('u_sms_message');
   }
   }
   catch(ex) {
   alert("Exception2: " + ex);
   }
}

[salu]

Hello Luis,

I have to implement the same for the Service Portal..getcontrol method won't work there.Is there any solution for this?

Thanks

saranya

[davida1]

Did you ever find a solution to this?  I need to restrict input on a Service Portal form to a specific number of characters.

Thanks
David