CLE-Encrypted Field Configuration- delete and update

Jay Jav
Tera Contributor

Hi,

I have a question about CLE "Encrypted Field Configuration" entries update and delete them, after creating a record in this module the records are read-only.  it is not possible to delete them or update them. The only field that is changeable is the active field.

Is it normal behavior in the "Encrypted Field Configuration" module?

If we want to delete/update a configuration entry what should we do?

 

 

Thank you in advance,

 

 

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Jay Jav 

Did you check any OOB ACL is not allowing to delete? possible maint role might be there

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Jay Jav
Tera Contributor

Hi @Ankur Bawiskar 

thanks for the insight, yes it was an ACL who blocked the Delete function.

I have added the Delete in List UI action.

Then added the "column" to the condition.

 

I just wonder if its a best practice or not.

@Jay Jav 

Glad to know my response as helpful.

I will suggest not to alter OOB ACL.

Simply deactivate if not required

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader