Client script to populate start/end date from CHG to CTASK

jean-pauldehaas · ‎11-14-2023

Hi all,

i have a requirement to populate the start/end date from the change to all new(manually) created CTASKs.

i created a client script (for testing i only used start date first) for this but i think im missing something..

function onLoad() {

//Type appropriate comment here, and begin script below

if (g_form.getValue('planned_start_date') == '') {

g_form.setValue('planned_start_date', 'change_request.start_date');

}

can anyone point me in the right direction ?

Josh Pirozzi · ‎11-14-2023

Hi @jean-pauldehaas ,

Sure! See below for the Script Include:

var ChangeTaskUtils = Class.create();

ChangeTaskUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getDates: function() {

var parentChange = this.getParameter('sysparm_parent_change');

var gr = new GlideRecord('change_request');

gr.get(parentChange);

var pstart = new GlideDateTime();

var pend = new GlideDateTime();

pstart.setValue(gr.getValue('start_date'));

pend.setValue(gr.getValue('end_date'));

var results = {

"planned_start": gr.start_date.getDisplayValue(),

"planned_end": gr.end_date.getDisplayValue()

};

//gs.log("Results: " + JSON.stringify(results));

return JSON.stringify(results);

},

getAssignmentGroup: function() {

var parentChange = this.getParameter('sysparm_parent_change');

var tasktype = this.getParameter('sysparm_task_type');

var gr = new GlideRecord('change_request');

gr.get(parentChange);

if (gr.type == 'standard','normal' && tasktype == 'customer_coordination') {

var assignmentgroup = gr.getValue('assignment_group');

return assignmentgroup;

}

},

type: 'ChangeTaskUtils'

});

View solution in original post

Dr Atul G- LNG · ‎11-15-2023

@jean-pauldehaas

Good to see, finally you got the solution.

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