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01-04-2019 02:59 AM
Hi,
I have two forms as mentioned below
1. SIM
2.Company phone
I have return the below client script to populate assigned to information from company phone table in SIM form, when phone number field is populated and it is working fine.
I want the help for little additional thing, that is this client script should work only when both SIM and Company phone number is active.
The field is Active (u_active). How do i do it?
Client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
var lp = new GlideAjax('Displaysimassignedto');
lp.addParam('sysparm_name','simassignee');
lp.addParam('sysparm_simdetails',g_form.getValue('u_associated_phone_number'));
lp.getXML(assignees);
function assignees(response)
{
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue("u_assign", answer);
}
}
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01-10-2019 03:39 AM
I just noticed that in the last script i gave you i wrote if(g_form.getValue('u_active')=='false') while it should be if(g_form.getValue('u_active')==true)
Can you check if you used true or false in the if condition?
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01-10-2019 02:18 AM
Can you deactivate the client script and then run this...just to be sure that it is coming from this script and nowhere else.
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01-22-2019 08:00 AM
I have tried this, its coming from the script itself Anurag nowhere else.
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01-10-2019 03:28 AM
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01-10-2019 03:39 AM
I just noticed that in the last script i gave you i wrote if(g_form.getValue('u_active')=='false') while it should be if(g_form.getValue('u_active')==true)
Can you check if you used true or false in the if condition?
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01-10-2019 03:47 AM
This is working for one case, ie when SIM is active then only it will populate.
Is it possible to make something like check both forms "company phone" is active + Sim is active and then populate? please