Client script to work only when the record is active

Thrupthi
Tera Expert

Hi,

I have two forms as mentioned below

1. SIM

2.Company phone

I have return the below client script to populate assigned to information from company phone table in SIM form, when phone number field is populated and it is working fine.

I want the help for little additional thing, that is this client script should work only when both SIM and Company phone number is active.

The field is Active (u_active). How do i do it?

 

Client script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

var lp = new GlideAjax('Displaysimassignedto');

lp.addParam('sysparm_name','simassignee');

lp.addParam('sysparm_simdetails',g_form.getValue('u_associated_phone_number'));

lp.getXML(assignees);

function assignees(response)

{

var answer = response.responseXML.documentElement.getAttribute("answer");

g_form.setValue("u_assign", answer);

}
}

1 ACCEPTED SOLUTION

I just noticed that in the last script i gave you i wrote  if(g_form.getValue('u_active')=='false') while it should be if(g_form.getValue('u_active')==true)

Can you check if you used true or false in the if condition?

-Anurag

View solution in original post

32 REPLIES 32

Can you deactivate the client script and then run this...just to be sure that it is coming from this script and nowhere else.

-Anurag

I have tried this, its coming from the script itself Anurag nowhere else.

Yes Anurag, only after i wrote client script this is working. I have even disabled client script it does not autopopulate  from anywhere 

find_real_file.png

I just noticed that in the last script i gave you i wrote  if(g_form.getValue('u_active')=='false') while it should be if(g_form.getValue('u_active')==true)

Can you check if you used true or false in the if condition?

-Anurag

This is working for one case, ie when SIM is active then only it will populate. 

Is it possible to make something like check both forms "company phone" is active + Sim is active and then populate? please