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Resolved! Catalog item variables on RITM list view.

Hi Experts, Good Day!                               I am facing an issue adding catalog item variable to RITM list. Below is the process i have done: 1) I have copied the sys_id of the variable. 2) opened the lists and went to sc_req_item default vie...

Atchutaram by Tera Contributor
  • 1148 Views
  • 3 replies
  • 1 helpfuls

Resolved! Carousel widget not displayed

Hi everyone ! I'm actually trying to display OOTB Carousel Widget (without any modification) on the Service portal home page. Unfortunatly, the Carousel is not displayed As you can see below, I've correctly (I think) added the instance of the widget...

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Resolved! Related tables are not displaying from one side unless there is data to connect the two records?

Hi, I wondered if anyone can help me figure out this strange behaviour.   I have a custom table ‘Control Sub Categories’ which is linked to another custom table ‘Threat Scenarios’.   The Control Sub Category table does not display the related Threat ...

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TOM Owles1 by Kilo Contributor
  • 1347 Views
  • 5 replies
  • 2 helpfuls

Unable to query on sys_audit table

Hi everyone ! I'm facing difficulties on querying sys_audit table by script. Indeed, this request is taking lots and lots and lots of time for being executing :  var grAudit = new GlideRecord("sys_audit"); grAudit.addEncodedQuery("tablename=problem_t...

Pop up in CSM workspace

Requirement is to show pop up message in csm workspace ,by UI button . i have created the UI button but it is not working in CSM workspace, how to solve this do i need to change the APplication scope?

How to add scheduled job script in update set?

Hi, I have created a Local Update Set and then created a Scheduled Job Script and Report. After testing, if it is successful I will have to move the Local Update Set from Dev to Prod. But the issue is "The Scheduled Job Script is not captured in the ...

sharley by Tera Contributor
  • 8581 Views
  • 6 replies
  • 24 helpfuls

Resolved! sys_plugins table

1.  Under what circumstances does a brand new record go into this table? 2.  Why is there no Filter Navigator "Module" for this table? 3.  Can a record in this table ever have an Active value of false? 4.  This table seems to contain exactly the same...