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‎01-04-2019 02:59 AM
Hi,
I have two forms as mentioned below
1. SIM
2.Company phone
I have return the below client script to populate assigned to information from company phone table in SIM form, when phone number field is populated and it is working fine.
I want the help for little additional thing, that is this client script should work only when both SIM and Company phone number is active.
The field is Active (u_active). How do i do it?
Client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
var lp = new GlideAjax('Displaysimassignedto');
lp.addParam('sysparm_name','simassignee');
lp.addParam('sysparm_simdetails',g_form.getValue('u_associated_phone_number'));
lp.getXML(assignees);
function assignees(response)
{
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue("u_assign", answer);
}
}
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‎01-10-2019 03:39 AM
I just noticed that in the last script i gave you i wrote if(g_form.getValue('u_active')=='false') while it should be if(g_form.getValue('u_active')==true)
Can you check if you used true or false in the if condition?
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‎01-10-2019 03:56 AM
Yes for that you will have to make the change in your script include (Displaysimassignedto) also.
Include the active clause there too.
Finally getting somewhere.
Please mark my answer correct/helpful if it solves your issue.
-Anurag
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‎01-10-2019 04:12 AM
how do we use a clause for that script again?
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‎01-10-2019 04:14 AM
I believe in the script include function will have a glide record, in that gliderecord you will need to add another addQuery
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‎01-13-2019 09:27 PM
No Anurag it dint work..
can i get your help here again with the script please
Server Script :
var Displaysimassignedto = Class.create();
Displaysimassignedto.prototype = Object.extendsObject(AbstractAjaxProcessor, {
simassignee : function(){
var lp = new GlideRecord("u_company_phone_number");
lp.addQuery("sys_id",this.getParameter('sysparm_simdetails'));
lp.query();
if(lp.next())
{
return lp.getDisplayValue('u_assigned_to');
}
}
});
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‎01-22-2019 06:01 AM
Hi Anurag, can you please help me with this server script