Cloning Request

[daiva]

Hello Everyone,

I've requested a clone in my Dev to Test. At 13 June 2:45AM GMT(19:45 PDT).

I've set the correct time according to the current Time zone. But my clone request didn't Run 

glide.db.clone.allow_clone_target is True.

Any Suggestions.

Thanks,

Daiva

[Mark Roethof · Accepted solution]

Hi there,

Have you also checked ServiceNow Support site? When you schedule a clone in your instance, a change should automatically be created on ServiceNow Support. The change is what actually drives the process.

[Mark Roethof · Accepted solution]

Hi there,

Have you also checked ServiceNow Support site? When you schedule a clone in your instance, a change should automatically be created on ServiceNow Support. The change is what actually drives the process.

[daiva]

Hi @Mark Roethof 

Thanks for the insight. I'll raise a request in ServiceNow Support.
I've done Cloning in Rome Version 2 years back then I've requested anything in Support. I've cloned it Directly using ServiceNow "Request Clone".
Could you please say does the Process Changed in New Version  Releases?

Thanks,
Daiva

[daiva · Accepted solution]

According to India Time +GMT
it should run at Early Morning/Midnight June 13th 2:24AM 
so According to PDT 19:45 PDT June 12
Did i scheduled it right? 

And the Target Instance URL is
https://(companyid).service-now.com/

Does '/' makes any issue 
bcz i didn't effected any Integration, Remote Instance Set-up, IDR before 
So i need some more Info on this Issue.
Let me correct if anything is wrong in the process.

Thanks,
Daiva