Close Tasks from flow designer automatically

Nico12
Mega Sage

Hi,

 

I have created a flow designer to update manager field on user form from a catlog item and it work perfectly.

The only thing is that i want sc_tasks, and so RITM and REQ to auto close when the updating is done.

How i could achieve this.

Here is my flow :

find_real_file.png

I tried on last action to set this but it didn't work :

find_real_file.png

 

Is there a way to close the task /RITM / REQ ?

Regards,

1 ACCEPTED SOLUTION

Uncheck the "Wait" option on the "Create Catalog Task" activity. And make sure the order of activities remains

- Create Catalog Task

- Update Manager

- Close Catalog Task.

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12 REPLIES 12

Nico12
Mega Sage

Thanks Janos, it worked.

You're most welcome 🙂

Hi Janos,

 

One last question.

When i try to close my Task, in the activty log i see that the state updated to "closed completed" but not on the form field.

 

Activity log :

find_real_file.png

Form field :

 

find_real_file.png

 

Do you have any clue why the state does not change in the field ?

 

Regards,

Not even after a refresh of the closed task?

Unfortunatly no.