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Collapse Lists on Agent Workspace by default

Eric24
Tera Guru
find_real_file.png find_real_file.png

I found some documentation here - https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/concept/customize-form-section-navigation.html

but it does say which table to choose for Agent Workspace Lists specifically and I could not find anything in the list with keywords like "agent, workspace, List"

Does anyone know how to do this?

 

Thanks

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

You could create a user preference like below but if someone changes there, I think it will override this one.

find_real_file.png

View solution in original post

3 REPLIES 3

Michael Fry1
Kilo Patron

You could create a user preference like below but if someone changes there, I think it will override this one.

find_real_file.png

Hey, Michael  if i want it to be UnCollapse by default what value should I pass?

Eric24
Tera Guru

Thank you!