Community-How do I know a Template was used to create an Incident or Interaction in Agent Workspace?

Borsay Suah
Tera Contributor

‎09-07-2022 09:06 AM - edited ‎08-20-2025 02:02 PM

Community-How do I know a Template was used to create an Incident or Interaction in Agent Workspace?

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Mohith Devatte
Tera Sage
Tera Sage
In response to Borsay Suah

‎09-07-2022 11:47 AM

@Borsay Suah No problem.

if ti helped you can you mark the answer correct and close the thread so that it helps future readers

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Mohith Devatte
Tera Sage
Tera Sage
In response to Borsay Suah

‎09-08-2022 11:16 AM

@Borsay Suah No problem.

if ti helped you can you mark the answer correct and close the thread so that it helps future readers

 
 
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