Configuring List Layout Not Saving The Change
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11-22-2023 06:42 AM
Hi Community
I am trying to configure the list layout on ServiceNow, I am moving all the columns I want from the available section to the selected section and save the change. However; the list layout reverts back to the previous setting. I have noticed the below warning message (You have personalized this list with the list mechanic.
You will not see changes made here until your personal list is reset to column defaults.)
Please assist.
Thanks,
Kamva
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11-29-2023 07:05 AM
Is the "existing field" table and that "different table" some kind of relation ?
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12-05-2024 01:43 AM
It may be a little too late but I had the same problem and fixed by clicking the Personalize List Gear icon and then clicking on the bottom left - Reset to column defaults
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10-16-2025 05:55 AM
Thank you!
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2 weeks ago
I know this is two years later, but for anyone else running into this issue. You need to click the gear on the top right corner when viewing the table. This should open a small overlay titled "Personalize List Columns". On the bottom left of this overlay will be a button labeled "Reset to Column Defaults". Have a great day!