Confluence Wiki to ServiceNow Knowledge Base migration?
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‎02-15-2017 09:43 AM
I have a Confluence Wiki of approx. 2,500 articles I need to migrate to a ServiceNow Knowledge Base. Has anyone else done this or something similar without doing it article by article? I am looking for efficient techniques to speed up this process. Manual migration done by myself as the lone knowledge manager will take a very long time, and I've already done it once with a different Confluence Wiki of similar size where I had someone else to help out with the migration. It's just me this time.
We did use Import Sets to create articles and set their article attributes, but the migration of the content was a manual process.
Thanks,
Steve
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‎07-21-2020 02:42 PM
This is a really good question. I've just started my own project on this and found a few articles online.
Has anybody used it?
http://kb.mit.edu/confluence/display/mitcontrib/How+to+migrate+Confluence+KB+content+to+ServiceNow+K...
https://ut.service-now.com/sp?id=kb_article&number=KB0015051
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‎11-23-2022 06:59 AM
Did anyone determine if this is possible? I have the same issue.
