Connect Chat Error Message - 'The administrator has restricted access to connect chat'.

lisawhimperley
Tera Expert

Hi!

I am receiving an error message when trying to use Connect Chat, can anyone advise please?

p.s I am the administrator. 

find_real_file.png

 

Here are my current settings:

find_real_file.png

 

Many thanks, 

Lisa 

1 ACCEPTED SOLUTION

I am glad you got solution.

View solution in original post

18 REPLIES 18

I have just found details to change the glide.connect.chat.disabled to false and this seems to have worked! 

 

Thanks for your help!

 

I am glad you got solution.

I tried this. Found it and it was already blank. I still cant access Connect Chat...

Hi Nathan,

Did you find any solution? I am facing the same issue.