HiI want to change the font (to calibri / arial) of service portal. I have gone through Service Portal font but was able to convert a part of portal not completelyHow can the change of font throughout the portal be achieved ? I would like to know w...
Hi,I know that g_form.setmandatory('fieldname'); //to set field mandatory in client script but i dont know how to create client script please can any one will help with screen short that how can we use client script?
Hi all, I'm implementing Problem for our organization...my requirements include having the options for the "State" field to be:Open, Pending Change, Closed/Resolved, and "Closed/Deferred.I'm seeing that these are OOTB except for "Closed/Deferred", wh...
Hi, I have created a Service Portal view for Incident in order to show an specific UI action on the Service Portal. I have selected Service Portal View for the Form Widget. However this works only for users with a role. For users without role, still ...
Hello,Our instance uses a couple of GlideTransaction.get().response.sendRedirect() calls. It was ok on Helskinki version but is broken on Jakarta.We receive the following error message "Attempted script access to inaccessible member denied - com.glid...
I need some help with an intermittent problem I am experiencing.Background:SLA Definition on the Catalog Task table which starts when a catalog task is created based on the priority of the task. The workflow attached to it was created using basic tec...
We have a requirement for a handful of Knowledge Bases that requires us to move a subcategory to a new category - however, the Parent ID field is read-only. In my researching, it doesn't appear that there is an intended way to "move" knowledge catego...
I have a situation where we are migrating HR Case data from a Fuji system to our Istanbul instance, so cloning is not an option.I want to get all the historical data that you see in the Activities section of the form, such as changes in State, Assign...
Hi,I'm trying to use this widget : "Data table from instance definition" on Service Portal. But I would like to limit the number of rows par page that are displayed...How to do that?
Hi ServiceNow community, I have searched a lot and didnt find anything about this, but i want to know how can i wait for a GlideRecord to finish before running another function:CLIENT SCRIPTc.data.processo = '555555'c.server.update().then(function(){...
I am trying to get the current user name in my widget's client script, When I try to use 'g_user.firstName' I'm getting this error g_user not defined in the console.Can anyone share a sample code to get the current username in client script.Thanks in...
Hello,We recently upgraded our DEV environment to Jakarta and discovered the notification preferences in the system settings pop-up window. We would like to completely disable this feature for all users. Notifications are crucial to the success of ou...
Please tell me how to run the below in a loop:I have 15 checkboxes in my catalog item. If 3 checkboxes are checked then 3 catalog task should get created through workflow, if all 15 checkboxes are checked then 15 catalog tasks should get created and ...
Hi, I've an issue with Request states and stages for a customer I'm supporting. When raising a request using a workflow-driven catalog item, the RITM states and stages change as you would expect, however the REQ states and states remain at their init...
Hi all,we've discovered an issue with an order guide, where if the user clicks the back button in the guide (see screen shot) to navigate back to the "Describe needs" page, and then navigates again forward "Choose Options">"Checkout"...it breaks the ...
