Copy custom incident filed to problem

[nehasingh98]

Hi there,

I have few new filed created on incident table which i want to copy it when user click on "Create Problem" button. I check the UI action but i am not able to find that where i have to make the changes.

[Zach Koch · Accepted solution]

You don't need to edit the UI action at all. You will need your custom field on the Problem table to start. Once you have the custom field on both tables, you will go to the system properties and add your custom field to this property

This is where the UI action/Script include that are OOTB for Create Problem pull the fields to copy over to the new Problem

[Runjay Patel]

Hi @nehasingh98 ,

You need to update the system property with your newly created fields comma separated.

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