Hi everyone, I'm working on creating a knowledge article derived from a Problem record. My goal is to include text from specific fields of the Problem record, such as cause notes, workaround notes, and fix points. While I know how to automatically generate a knowledge article from the Problem record, the process only pulls information from the notes field. Unfortunately, it doesn't capture content from the other fields, which I currently have to add manually — something I'm trying to avoid. Should I need to change some properties or scripts let me know.
Thanks in advance..
