Copying response templates to additional comments looses the format.

Ramkumar Thanga
Mega Sage

Hi Everyone,

 

While copying the response templates to additional comments looses the formal. The block letters, font family font size getting changed to standard format.

 

Is it possible to use the same format as the responses.

 

Thanks!
Ramkumar

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

It seems like this is the expected behavior. It’s better to log a support case now and share your feedback.

@Ramkumar Thanga 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ramkumar Thanga
Mega Sage

Hi @Dr Atul G- LNG ,

 

Thanks for your reply.