Create new case type

[servicenow lath]

I Have an Requirement, i need to create a New Case type named "Servicecase".

How to do that....? 

And i need that case type to be used in Agent workspace.

I need screen shot to create case type

[Gunjan Kiratkar]

Hi @servicenow latha ,

Below product doc will guide you step by step on how to create a case type.

Configure customer service case types

Regards,

Gunjan Kiratkar

[PavanK960672992]

Hi,

It is duplicate question can you please refer below link.

https://community.servicenow.com/community?id=community_question&sys_id=8e5e3881dba95554904fa9fb13961989

Please Mark ✅ Correct/Helpful if my response got resolved your issue, Thanks!! 

Regards

Pavankumar

[PavanK960672992]

Hi,

Please close the thread by marking correct so others will get benefit.

Mark ✅ Correct/Helpful if my response got resolved your issue, Thanks!! 

Regards

Pavankumar