Create new case type
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08-28-2022 12:58 AM
I Have an Requirement, i need to create a New Case type named "Servicecase".
How to do that....?
And i need that case type to be used in Agent workspace.
I need screen shot to create case type
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08-28-2022 01:12 AM
Hi
Below product doc will guide you step by step on how to create a case type.
Configure customer service case types
Regards,
Gunjan Kiratkar
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08-28-2022 02:13 AM
Hi,
It is duplicate question can you please refer below link.
https://community.servicenow.com/community?id=community_question&sys_id=8e5e3881dba95554904fa9fb13961989
Please Mark ✅ Correct/Helpful if my response got resolved your issue, Thanks!!
Regards
Pavankumar
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08-29-2022 05:55 AM
Hi,
Please close the thread by marking correct so others will get benefit.
Mark ✅ Correct/Helpful if my response got resolved your issue, Thanks!!
Regards
Pavankumar
