CSA Voucher for exam

[Shubham Dwivedi]

Hi all,

I am facing issue getting voucher after completing the ON Demand course for Servicenow Administrator, I get to the vouchers page where I am asked to claim the voucher but after that getting below message, could you possibly help? Not getting the button to click 'pay and begin'. My company is servicenow partner.

ServiceNow Certified System Administrator Voucher

You are now eligible to obtain the ServiceNow Certified System Administrator exam voucher.

You have one year from the date of course completion to obtain your voucher from the My Vouchers page and complete the certification exam through Webassessor.

To obtain your voucher, click the button above with any of these three actions:

Prerequisites Required

To claim your voucher, you need to complete all three pre-requisites. If you see the Prerequisites Required button, it means at least one of the three prerequisites has not been met. Click the Prerequisites Required button to identify which pre-requisite requirement(s) needs to be completed:

1. Linked Webassessor Account – To complete this pre-requisite, confirm that you see a checkmark and a completed date. If the completed date does not appear, your Webassessor and Now Learning accounts are not linked correctly. There is a 24 - 36 hour wait time to link newly created Webassessor accounts. Please try to link your accounts after this wait time. After 36 hours, if your account doesn’t link then submit a case.

2. Completion of badge – To complete this pre-requisite, confirm that you see a checkmark and a completed date. If you have completed the course and the completion date does not appear. submit a case.

3. Voucher Info – To complete this pre-requisite, review the voucher terms.

Start

Click Start to claim your voucher there is no payment required.

After this i did not get any voucher. Can you guys suggest how can i get voucher.

[Aman Kumar S]

Hey,

Did you raise a case with Support team in now-learning portal, you should get some assistance.

[neallor]

Have the same issue. I already raised a case. Hopefully can get the voucher soonest.

[Allen Andreas]

Hi,

Please verify that you've met the 3 prerequisites. Keep in mind that when linking your Webassessor account, it takes about a day and a half or so for it to fully sync. There are also the other 2 pre-reqs you need to double-check as well.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Shubham Dwivedi]

Facing same issue